To ensure the best experience for our users and customers, we kindly request that you review the following information before using our services:

1. Contact Us in Advance:

We recommend contacting us at least 72 hours before your event, reservation, or service request.
This advanced notice allows us to better prepare and serve you, ensuring the success of your event.

2. Service Availability:

Some of our services may have specific availability windows, and reservations may be subject to availability.
Contacting us in advance will help us accommodate your request to the best of our ability.

3. Cancellation and Refund Policy:

Please familiarize yourself with our cancellation and refund policy, which may vary depending on the type of service or product you’ve chosen.
Reviewing our policy will help you understand your options in case of changes or cancellations.

4. Special Requests:

If you have any special requests or requirements for your event or service, please inform us as early as possible.
We will do our utmost to accommodate your needs, but early communication is essential.

5. Terms and Conditions:

By using our services or making a reservation, you agree to our terms and conditions, which may include specific guidelines and requirements.
We encourage you to review these terms to ensure a smooth and successful experience.

6. Contact Information:

Should you have any questions, or concerns, or need assistance, don’t hesitate to contact us. Our contact details are provided on our website.
Your proactive communication and adherence to these guidelines will help us provide you with the best service possible. Thank you for choosing Loy’s Party Rentals for your event and service needs.

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